Privacy Policy

Effective Date: 19 March 2024

Thank you for choosing Cozypaws!

At Cozypaws, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or interact with our services.

Information We Collect

We may collect personal information that you provide to us voluntarily when you interact with Cozypaws, such as when you make a purchase, register for an account, subscribe to our newsletter, or participate in a survey or promotion. The types of personal information we may collect include:

Contact information (such as name, email address, mailing address, and phone number)
Payment information (such as credit card details or other payment methods)
Account credentials (such as username and password)
Communication preferences (such as marketing preferences)

In addition, we may automatically collect certain information about your device and usage of our website through cookies, web beacons, and similar tracking technologies. This information may include your IP address, browser type, operating system, referring URLs, and other usage data.

How We Use Your Information

We may use the information we collect for various purposes, including:

Fulfilling your orders and providing customer support
Communicating with you about your account, purchases, or inquiries
Sending you promotional offers, newsletters, or other marketing communications
Customizing and improving our products, services, and website
Analyzing trends and user behavior to enhance user experience and security

Disclosure of Your Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also disclose your information in response to lawful requests by public authorities, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Data Security

Cozypaws takes reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information collected by Cozypaws. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at +65 8803 3863.

Thank you for trusting Cozypaws with your personal information.

We appreciate the opportunity to serve you and your furry friends!