FAQ
General Information.
1
Delivery Charges
Standard Shipping ($5.00)
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Free for orders above $50 that do not contain frozen items.
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Estimated to deliver within 1 - 3 working days after shipped.
Express Delivery ($20)
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Free for orders above $150 that contains frozen items.
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Third party vendors such as Lalamove, Grabexpress, Qxpress will be hired to transport the goodies.
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Express delivery =/= Same day delivery. An agreed date and time frame will be discussed beforehand.
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Do allow a 3-4 hour time frame for delivery.
Disclaimer
We will not be responsible for any damages to your order while in transit. We will also not be responsible if delivery is late due to peak hours or if drivers cannot be found and aranged.
Information can be changed at any notice.
2
Can we custom order broths?
Yes you can! We provide custom-choices for your custom-needs!
Be it for events, a Barkday pawty or even for a special diet.
3
How do we place our orders?
What payment methods are accepted?
You can place your orders through Instagram DM or our website.
Payment Modes: Paynow and Paylah
4
Are there any other outlets that carry our products?
Yes there are! You may visit the following retailers.
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I.N.U Boutique
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12 Boon Teck Road #01-02, Singapore​
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Four Paws Pet Shop & Cafe
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144 Upper Bukit Timah Rd, #04-12 Beauty World Centre, Singapore 588177​
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First Class Pets
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52 Jln Jurong Kechil, Singapore 598579​
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Venusology Cafe
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The Guild international College, 318A Tanglin Road, Phoenix Park, Singapore 247979​
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